Conditions of sale

In these Conditions Cablectrix Ltd shall be referred to as the “seller”, the buyer shall be referred to as the “Buyer” and the goods referred to in the Buyer’s order to the Seller shall be referred to as the “Goods”.

These Conditions are the only terms or conditions applicable to any sale or supply of Goods by the Seller to the Buyer and, unless specifically agreed in writing by the Seller and the Buyer, no additional or other terms of conditions shall apply.

A Contract (including these Conditions) binding the Buyer to purchase the goods shall exist when the Seller accepts in any manner whatsoever the Buyer’s order for the Goods which shall constitute an offer to purchase them.

If, before the goods are delivered to the Buyer, the Buyer shall enter into any liquidation or bankruptcy or shall have a Receiver as Manager of its assets appointed or shall in the Seller’s opinion be insolvent, the Seller may without prejudice to all other rights which the Seller may have under this Contract or otherwise, cancel the Contract relating to the Goods and shall have no further liability whatsoever to the Buyer.


The Goods shall remain the sole and absolute property of the Seller as legal and equitable owner (and the Seller reserves the right to dispose thereof) until such time as the price of the Goods plus VAT thereon shall have been received by the Seller. The said amounts shall not be treated as received until a bank account of the Seller has been credited therewith in cleared funds. Payments made by the Buyer shall be applied to invoices in the order in which they are issued and to Goods in the order in which they are listed in the invoices.

Until such time as the Buyer becomes the owner of the Goods, the buyer will keep them in good condition and store them separately from his own or any other person’s goods and in a manner which makes them readily identifiable as the Goods of the Seller.

The Buyer hereby acknowledges that all goods are until passing of property therein to the Buyer held in the Buyer’s possession solely as fiduciary for the Seller.  In the event of a sale or any other disposition or use of the Goods by the Buyer prior to such passing of property the Buyer shall hold on trust for the Seller:

  1. If the Goods have not been mixed with or incorporated into other goods or processed the whole of the proceeds of sale and the Buyer’s right thereto or
  2. If the goods have been mixed with or incorporated into other goods or processed a just proportion of the proceeds of sale and the Buyer’s right thereto

The said proceeds of sale shall not be mingled with other monies or paid into any overdrawn bank account and shall at all times be the Sellers’s monies and identifiable as such.

The right to such proceeds of sale shall belong exclusively to the Seller notwithstanding any purported assignment thereof by the Buyer.

If the Buyer defaults in the punctual payment of any sum owing to the Seller the Seller shall be entitled to the immediate return of the Goods referred to in all contracts between the Buyer and the Seller (and all documents of title thereto) in which the property has not passed to the Buyer and the Buyer hereby authorises the Seller to recover possession of goods and documents and for that purpose to act upon any premises where they are stored or reasonably believed to be located.   Demand for or recovery of goods or document by the Seller shall not of itself discharge either the Buyer’s liability to pay the whole of the price and to take delivery of the Goods or the Seller’s right to sue for the whole of the price.


Prices in any of the Seller’s publications are subject to change without prior notification.   All written quotations are valid for thirty (30) days from the date of quotation.

The price quoted by the Seller is based on information available to the Seller at the date of their acceptance of the Buyer’s order and if between that date and the date on which the Goods are delivered to the Buyer there shall be any variation in the rate of exchange of the Pound Sterling as against the currency in which the Seller itself pays for the Goods or any government or other authority imposes any requirements which increase the cost of acquisition of the Goods by the Seller, the price may at the absolute discretion of the Seller be adjusted to take account of such variation or imposition.

Returns Policy*


Faulty Products:


- Don't worry if your product develops a fault within 28 days, we'll always offer you the choice of an exchange or full refund, providing you have proof of purchase (invoice, delivery note, bank statement).

Not the right product:


- The product must be in its original unopened and sealed packaging.


- Your goods are returned* within 28 days or delivery date, and you have proof of purchase (invoice, delivery note, bank statement).


If you change your mind and would like to return your product, we're happy to exchange or refund it as long as:


- Your goods are in within the above time frames and you have proof of purchase. (Invoice, delivery note or bank statement). 


- The goods are in 'as new' condition and returned in the original, undamaged packaging along with accessories received with it. Please Note - items must be returned at customers own cost or transport.  


- The product has not been used or installed. Whilst the goods are in your possession you must take reasonable care of them and not use them. 


* Please Note - items must be returned at customers own cost/transport. (Although goods returned may be credited, this will not include the original shipping cost incurred). 

**There will be a restocking fee of 25% for all orders returned which were correctly supplied!


Limited warranty

The Seller warrants solely to the Buyer that the Goods purchased shall be free from defects in material and workmanship under normal use and service for a period of one year from delivery.

Written notice and an explanation of the circumstances of any claim that the Goods have proved defective shall be given promptly by the Buyer to the Seller.

The Buyer’s sole remedy in the event of breach of warranty as set forth herein is expressly limited to (1) the correction of the defect by adjustment, repair, modification or replacement or (at the Seller’s option) (2) issue of a credit or refund of the purchase price for the defective goods.

Subject to anything expressly stated in these conditions and to any unavoidable Statutory provision to the contrary the Seller hereby excludes all statements, representations, warranties and conditions and all liability whatsoever in relation to the Goods.

Without limiting the foregoing the Seller will not be liable for any misuse, improper operations, improper installation, improper maintenance, alteration, modification, accident or unusual degradation of the Goods due to an installation environment contrary to the product specification for the Goods.

The Buyer undertakes to observe all Statutory obligations in relation to the Goods and their use and safety and to procure such observance from any Purchaser of the Goods from the Buyer.


The buyer shall indemnify the Seller against all claims, demands, liabilities, costs and expenses incurred by the Seller in connection with the Goods or their condition or use and the breach by the Buyer or by any Purchaser from the Buyer of any patent copyright design or similar right as a result of use of the Goods whether alone or in conjunction with any other product. The Buyer may not recover a contribution from the Seller for any liability relating to the Goods which the Buyer has discharged.

Governing law

The contract for the supply of the Goods and all matters arising in connection therewith shall be governed and construed in accordance with English Law and the Seller and the Buyer each hereby submit to the non-exclusive jurisdiction of the English Courts.


The Buyer may not assign the benefit or burden for this Agreement or of any related or other contract with the Seller or the supply of Goods.