At Cablectrix, we know that getting your order quickly and reliably is essential. That’s why we offer flexible delivery options across the UK and internationally — with fair pricing, clear cut-off times, and a focus on getting your products to you without delay.
UK Mainland Delivery
Standard delivery: £11.50
Free delivery on all UK mainland orders over £50
Orders placed before 3:30pm (Mon–Thurs) or 12:00pm (Fri) are dispatched the same day
Orders placed after the cut-off will be dispatched the next working day
UK Non-Mainland Delivery
Scottish Highlands, Western Isles, Shetland, Orkney: £30 (up to 10kg)
Northern Ireland, Isle of Man, Scilly Isles: £20 (up to 10kg)
Channel Islands: please contact us directly for a quote
Collection from Our Daventry Office
You can collect your order from our office by prior arrangement
Collection is free (Due to the amount of work that our admin team has to put in to process an order collection there is a minimum order value of £100 any collection under £100 will be subject to a £40 admin charge.)
Please call ahead to confirm availability and arrange a time
International Delivery
We ship worldwide — please contact us for delivery charges and lead times
EU customers: Orders do not include UK VAT. VAT and import duties are payable upon arrival in your country
Minimum order values apply: £135 for EU countries, £150 for non-EU
Heavy or bulky items may incur additional charges — we’ll contact you if this applies
Backorders and Split Shipments
If part of your order is out of stock, we will wait until all items are available before shipping
If you prefer a split shipment, additional delivery charges may apply — please contact us to arrange this
Why Order with Cablectrix?
Fast, reliable delivery with clear pricing
Free UK mainland delivery over £50
Same-day dispatch for in-stock items ordered before cut-off times
Friendly customer support and expert advice
Worldwide shipping available
Questions about delivery? Get in touch with our team — we're happy to help!
Please check out our FAQ on how to make an international purchase on Cablectrix.com.
For non-account holders we accept payment by cheque, bank transfer and most credit/debit cards (with no additional charge for card transactions).
*Subject to terms & conditions
**Please allow time for your order to be prepared (same day collection - will be unlikely).
Returns & Refunds
We want you to be completely satisfied with your purchase. If something’s not right — whether it’s a fault or a change of mind — we’ll do our best to help. Please see our returns policy below.
Faulty Products
If your product develops a fault within 28 days of delivery, we’ll offer you the choice of a replacement or a full refund — provided you have proof of purchase (invoice, delivery note, or bank statement).
Changed Your Mind?
We’re happy to offer an exchange or refund if you decide the product isn’t right for you, as long as the following conditions are met:
The item is returned within 28 days of delivery
You provide proof of purchase (invoice, delivery note, or bank statement)
The product is unopened, unused, and in its original sealed packaging
The product is returned in ‘as new’ condition, including all original accessories
The product has not been used or installed
You have taken reasonable care of the item while in your possession
Return shipping is at your own cost
Important Notes
All returns must be arranged by the customer — this includes the cost and method of returning the item
Refunds (where applicable) will exclude the original delivery charge
A 25% restocking fee will apply to all correctly supplied items that are returned
Goods that are returned damaged, incomplete, or used may not be eligible for a full refund
Need to return an item? Please contact our team before sending anything back. We’ll guide you through the process and ensure everything runs smoothly.
You can now track your order using our Fedex tracking below, all you need is your tracking number and we will do the rest for you:
